This Refund & Cancellation Policy applies to services provided by Yana Digital Solution (“we,” “our,” or “us”) through https://yanadigitalsolution.in/. By engaging our services, you agree to the terms outlined below.
1. Nature of Services
Yana Digital Solution provides professional digital services, including but not limited to:
- Local SEO services
- Google Business Profile (GBP) creation, optimization, and reinstatement
- Website design and optimization
- Advertising and visibility services
- Consulting and related digital solutions
These services involve time, expertise, strategy, and third-party platform interactions. As such, outcomes depend on multiple external factors.
2. Refund Policy
a) General Policy
- All payments are non-refundable once work has commenced.
- This includes strategy development, audits, setup, optimization, submissions, consultations, and any execution activities.
b) No Guarantee of Results
- We do not guarantee specific rankings, traffic, leads, reinstatement approvals, or revenue.
- Refunds will not be issued based on dissatisfaction with outcomes influenced by third-party platforms (e.g., Google, Meta).
c) Exceptions
Refunds may be considered only if:
- A payment was made in error (duplicate transaction), or
- Services were not initiated due to an internal issue attributable solely to us
Any approved refund will be processed after verification and within a reasonable timeframe.
3. Cancellation Policy
a) Client-Initiated Cancellation
- Clients may request cancellation by providing written notice via email.
- Cancellation requests must be submitted before work begins to be eligible for any consideration.
- If work has already started, no refund will be issued.
b) Ongoing / Retainer Services
- For monthly or recurring services, cancellation terms will be as specified in the proposal or agreement.
- Typically, cancellations take effect at the end of the current billing cycle.
4. Third-Party Costs
Any third-party costs, including but not limited to:
- Advertising spend
- Platform fees
- Domain, hosting, or software costs
are non-refundable and governed by the respective third-party’s policies.
5. Chargebacks & Disputes
We encourage clients to contact us directly to resolve concerns.
Initiating chargebacks without prior communication may result in:
- Immediate service suspension
- Termination of ongoing work
We reserve the right to contest chargebacks where services were delivered as agreed.
6. Modifications to This Policy
We may update this Refund & Cancellation Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services indicates acceptance of the revised policy.
7. Contact Information
For questions regarding refunds or cancellations, contact us at:
Yana Digital Solution
Website: https://yanadigitalsolution.in/
Email: info@yanadigitalsolution.com
Location: India
